When I say “my Union Bank, I mean that I feel like I am at home with family.
The staff lead by Vice President and branch manager Rudy Maldonado includes Assistant Vice President and Senior relationship Banker ll Ali Yeke, Michael Brown Assistant Branch Manager/AVP, Elizabeth Dana Gaither, Senior Relationship Banker, Amanda Ruth Donaldson, Branch Service and Sales Officer and Janet Ramirez Mora, Branch Service Specialist.
This team is exceptional in the attendance to the customer, and along with a twenty second century state of the art electronic banking system, makes banking a dream rather than a old fashioned analog system such as the one I spent years in frustration and stress.
I will not mention the name of the crusty old out of touch bank, but is has a B and an A in it.
Today that bank is attended by a skeleton staff, (real skeletons) at least it seems so.
If something goes wrong at the Ready Teller you cannot simply go into the bank and have the issue resolved, because an outside, off site, entity governs it’s function, and they have to be called out for service of any kind.
“We have no control over that machine” a disembodied voice resounded and echoed from across the spacious wasteland of the bank lobby.
It was a sleepy voice emanating from an half open door to the managers office.
It creeped me out and I will never ever go inside again.
On the other hand the Jetsons, futuristic-like equipment at Union Bank, allows me to make a transaction in less than one minute. Now that is cool.
For an old dog like myself, every second is most precious to me, and I will not waste one billionth of one nano second on the throw-back and moribund systems of yesteryear.
When I walk out of my bank and then have to go into another one to make a
transaction, it feels like time travel, and later on I suffer greatly with Bank-Lag.
Editor: Coronado Clarion